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Contact Viagogo UK Customer Service

How to Reach a Person at Viagogo UK

Verified Contact Information

Toll-Free Number:

  • 1-877-263-2410
    United States
Call Now
Send Message

Customer Service:

  • +54 115 984 2168
    Argentina
  • +6 128 318 0255
    Australia
  • +4 372 011 5826
    Austria
  • +327 848 0408
    Belgium
  • +55 213 958 0181
    Brazil
  • +5 622 938 1127
    Chile
  • +86 400 842 3252
    China
  • +572 485 5871
    Colombia
  • +35 894 245 1068
    Finland
  • +3 397 518 0956
    France
  • +49 800 723 7191
    Germany
  • +8 525 803 8015
    Hong Kong
  • +3 531 912 4248
    Ireland
  • +9 723 978 6026
    Israel
  • +3 980 072 7435
    Italy
  • +8 134 578 7966
    Japan
  • +52 555 985 4524
    Mexico
  • +644 831 8831
    New Zealand
  • +653 159 0566
    Singapore
  • +3 490 166 7704
    Spain
  • +44 203 137 6080
    United Kingdom

Customer Service:

customerservice@orders.viagogo.com

Legal:

privacyrequest@orders.viagogo.com
Privacy Inquiries

Media:

affiliates@viagogo.com
Affiliates

Viagogo UK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Viagogo UK Phone Number
1 (877) 263-2410
Average Hold Time
00:07:12
Average Calls duration
11 minutes
Most Popular Viagogo UK Email Address
customerservice@orders.viagogo.com
Viagogo UK Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

Viagogo UK Website:

Viagogo UK Help Center:

Corporate Office Address:

viagogo AG
Rue du Commerce 4
Geneve, Geneva 1204
Switzerland

Summary of Viagogo UK Customer Service Calls

389 TOTAL
CALLS
10:36 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Viagogo UK?

Product/ Service Question:

  • “Lost ticket purchase”
  • “Subject: Urgent Complaint – Incorrect and Downgraded Ticket for Travis Scott Show (Saturday, 11th October)”
  • “Can’t get tickets”

Shipping and Delivery Question:

  • “Not received tickets and need them by today as concert is today”
  • “Tickets not arrived”
  • “Tickets not received yet”

Request for Information Question:

  • “Unable to understand how to Access my 4 tickets”
  • “No confirmatiom”
  • “Can’t find confirmation of tickets”

Refund Question:

  • “Refund for tickets not received”
  • “Refund”
  • “Refund for tickets”

Account Question:

  • “Dont have my tickets in my email”
  • “Disabled tickets for Coldplay”
  • “Been Logged out of account canr reset password”

Payments and Charges Question:

  • “Fraudulent ticket”
  • “Confusion over payment and ticket number”
  • “Paid for a 3 day weekend ticket and only received a ticket for Friday”

Activation/ Cancellation Question:

  • “Cancel Ticket”
  • “Cancelled concert”
  • “To cancel a transaction or payment”

Website/ Application Question:

  • “Problem can’t download tickets and show starts soon”
  • “Query on download of tickets”
  • “Cannot download my tickets for today”

Return/ Replace Question:

  • “Stadium change and ticket refund”
  • “To change my phone number”

Cards Question:

  • “Can’t add card details to sell ticket”

Other Question:

  • “Receiving tickets whilst travelling”
  • “No tickets received for Eric Clapton Cologne concert”
  • “Misanderstending with my tickets”

Compare Viagogo UK Customer Service To

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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