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I purchased tickets for Miss Saigon in Edinburgh, from Vivagoo after searching on the internet for ticket agents for the show, Vivagoo was at the top of the list. Their ticket price I subsequently found out was about a third dearer than the actual price. Then fees...
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#1180633
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Sold my tickets as I couldn’t make the gig. They cancelled the sale after the gig and refuse to pay my money. Say I sent the wrong amount of tickets when I sent the correct. Sent the tickets weeks before the gig and they never contacted me or let me know. Just...
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#1163925
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Viagogo Uk - Bad bad bad bad bad bad

Bad bad bad bad Can’t contar the costumer support
#1131977
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Greetings: I would like to share my recent experience buying event tickets with Viagogo.com so other customers know what kind of service to expect. To make the story short, on august 23 I bought 2 tickets for the Canelo vs GGG fight in Las Vegas sep 16, through...
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1.3
I didn't like
  • Cannot get to actually speak to a customer services advisor
#1104353
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Bought tickets by accident as the website is no 1 on google .In the beginning it was strange the price was much higher as advertised on event website .Viagogo website is smart , immediately shows tickets selling fas be quick ..... so get you into buying fast .....but...
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1.4
I didn't like
  • Huge booking fee that does not get mentioned
  • Have no customer service email of phone number
  • Rip off scam
#1087632
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Viagogo is fraud please do not rely upon them. I sold the tickets under order Id 13096870 and 12503321. They asked me on 8th July to deliver tickets to the buyer by 11th July. I delivered the tickets to the buyer. I have proof of delivery but as soon as the tickets...
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1.0
#1073737
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I have booked 2 tickets for a festival via this website. I tried reselling them. A month later, I see that my tickets were never listed. I am not sure if I will receive them since my original order ID is deemed invalid. There seem to be no humans working for the...
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1.0
I didn't like
  • No one at customer service to talk to
  • Have no customer service email of phone number
  • Huge booking fee that does not get mentioned
#1070648
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I purchased Foo Fighter tickets back in April 2017. I used the wrong Email address to purchase them which was stuart.a.lewis@hotmail.com and have forgotton the password. On numerous occasions i have requested a password reset using the email address registered with...
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3.2
I didn't like
  • Cannot get to actually speak to a customer services advisor
#1068195
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My mother has contacted me in tears as has spent 650 pounds on tickets to the Edinburgh tattoo and we have just found out she could have purchased these tickets for 45 pounds each from the website, for 4. These tickets are still available. How is this ok? They are...
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1.0
I didn't like
  • I have fallen into a scam
#1066030
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Contact Viagogo Uk

Mailing Address:
Attn: Privacy Team viagogo AG
Rue de Lyon 109
Geneva, 1203
Switzerland
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I purchased 2 tickets for 21 pilots at schottenstein center Columbus ohio...next morning get reply from viagogo that seller unable to provide these tickets..that tickets were guaranteed and not to worry that I need to check what else is available or resell...that no...
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1.0
I liked
  • Nervous about getting my tickets
I didn't like
  • Whole process for 75 year old is painstaking
#1065765
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